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Emotional Issues
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Emergency Preparedness Training

Systemic Solutions with Martyn Carruthers

Emergency! Emergency! This is not an exercise...

Emergency preparedness, contingency planning, crisis management and disaster control are arts requiring clusters of sciences. Well designed emergency training and well exercised contingency plans save lives and reduce property damage.

Trained disaster workers can reduce a major crisis to a relatively minor event, and can greatly reduce the time needed to return an emergency situation to normal. Ideal emergency workers are not only well trained but experienced; having discussed, practiced and exercised many accident and incident scenarios.

They are not only fluent in the local language but empathic about the local culture. They understand local values and honor local traditions. They are respected by community leaders and trusted by emergency authorities. They are emotionally stable, and can support unstable people. They are innovative leaders, loyal team-workers and obedient workers as circumstances require.

Emergency Workers

Professional emergency workers are often trained by military or paramilitary organizations. Military personnel, police officers, firefighters and paramedics are usually extremely well trained and experienced in many crisis situations. They accept a military-like chain of command and can lead as well as follow.

Emergencies are hard places. Untrained disaster workers often have high ideals and minimal experience. In their haste to help, they create more problems than they solve. They may disobey professionals and worsen problems. Their value may be worth less than their transport, accommodation, supervision and food. Their lack of training may require more resources than they provide!

Untrained workers in disaster areas not only risk harm - essential resources may be required for their rescue. Untrained workers get burned out or kicked out...

Emergency Resources

Soulwork Solutions offers:

  •  emergency training and coaching
  •  selection and teambuilding
  •  exercise design and evaluation
  •  creating and editing contingency plans and manuals
  •  doctors, psychologists and coaches skilled in crisis, trauma and PTSD

In-House Training . Coaching . International Crisis . Contingency Planning

Emergency Preparedness Training

Emergency preparedness begins with training. This can be from the following training packages or customized for your organization's unique needs. If you want or need emergency preparedness training, please tell us:

  •  Your contingency - what emergencies do you want to prepare for?
  •  Your objectives - what skills do you want your people to learn?
  •  Your situation - what skills and resources do your people already have?
  •  Student background - what is their experience and age range?
  •  How much time you want to invest in emergency training?
  •  Do you want to include supervised exercises?
  •  Language skills - are translators needed?

 The following emergency preparedness courses can be presented in three-day segments.

Emergency Basics

  1. Anatomy of emergencies
  2. Physical and mental preparedness
  3. First Aid, CPR and triage
  4. Specialists and their skills
  5. Communication skills
  6. Language skills
  7. Cultural skills
  8. Teamwork skills
  9. Personal resources
  10. Quick-departure packs

Pain Control . Long-term Pain Relief . Refugee Management

Getting Ready

  1. Legal limitations
  2. Authority issues
  3. Isolated people
  4. Evacuations
  5. Food and shelter
  6. Missing persons
  7. Conflict and violence
  8. Crime continues in crisis
  9. Conflicts and corruption in crisis
  10. Makeshift emergency resources

Plans & Operations

Disasters take many shapes. Some are natural - and others manmade. Some are predictable and others are shockingly unexpected. Some are trivial - and others may kill thousands of people. A crisis can take many shapes, and each type of crisis precipitates a set of reactions that emergency workers can follow. Emergency planning rarely anticipates all scenarios, but gets emergency workers and resources together as quickly as possible.

  1. Vehicle and airplane accidents
  2. Industrial and nuclear accidents
  3. Wars and terrorism
  4. Famines and droughts
  5. Plagues and epidemics
  6. Avalanches and landslides
  7. Storms and floods
  8. Earthquakes and volcanic eruptions
  9. Hurricanes, cyclones and tornados
  10. Tidal waves and tsunamis

Preparing for Disaster

You're an emergency worker! You are eager to help others while developing your skills and abilities! You are trained in first aid and CPR. You are fit. What else can you do to prepare yourself? What skills can you develop that will assist you greatly - even if you never step into a real crisis situation - what skills are invaluable in any crisis?

  1. Staying resourceful in chaos
  2. Dealing with your own emotional reactions
  3. Moving your attention and action into priorities
  4. Maintaining empathic dissociation
  5. Recognizing your own burn-out and overwhelm
  6. Getting food, rest and sleep
  7. Becoming a leader that people can follow
  8. A sequence of helping (shock, guilt, beliefs, trauma, decisions)
  9. Working in teams - not groups or gangs
  10. Dealing with "survivor guilt"

Crisis Coaching

It's up to you. You have been instructed to lead a group of refugees to a safe location. Or maybe you are with a group of evacuees and it's time to go home. You may believe that you know what is best for them. Some are older than you and some younger. Some may be trying to believe that it's not THAT bad, some may be in shock and some may be hurt. Children may be crying and screaming ... and some people cannot understand you at all...

  1. When to call for help!
  2. Initial shock and disbelief
  3. Adults who are age regressed (adults become child-like)
  4. People in shock or in pain
  5. People who have lost family, goods or property
  6. Post-traumatic stress disorders (PTSD)
  7. Assisting people with strange beliefs
  8. Dealing with suicide and other threats
  9. Making decisions after crisis
  10. Evaluating life after a disaster

Emergency Teamwork

Emergency work is teamwork. Independent heroes only look good in movies. Emergency workers violating chain of command are worse than useless. During team training, we simultaneously coach team members to work together effectively. Team Training can include forming new teams, resolving conflicts, improving existing teams and training team leaders. We also coach team leaders to disband teams with minimum stress.

  1. Overall objectives
  2. Leader's role and tasks
  3. Selecting and training leaders
  4. Task content and priorities
  5. Team competencies
  6. Selecting team members
  7. Team rules (4 categories)
  8. Team member responsibilities
  9. Hidden agendas and other objections
  10. Team consultation

Systemic Coach Training

Soulwork provides effective coaching and coach training. We train professional coaches to coach individuals, partners and teams to resolve a wide range of emotional and relationship challenges.

Martyn Carruthers

Martyn Carruthers is a trained paramedic (Royal Navy) and served on nuclear submarines during the Cold War period. He was a health physics and safety officer at English and Canadian nuclear power stations, and Radiation Protection Officer for the Canadian government, where he worked with Public Health and Emergency Measures Organization (EMO). Martyn founded Soulwork Solutions.

In-House Training . Personal Coaching . Refugee Management . Contingency Planning ]

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For online help, email us at:

Soulwork systemic coaching in America & Hawaii


Soulwork systemic coaching in England, Wales & Scotland

Soulwork systemic coaching in Croatia & Serbia

Soulwork systemic coaching in Poland



Have You Suffered Enough?

 Where are you now? Understand your emotions, fixations and enmeshments
What do you hope for? Know your goals and stop sabotaging yourself
Do you feel resourceful? Learn to develop your inner resources
Do emotions block you? Relationship problems and mentor damage
Do your beliefs limit you? Change limiting beliefs and end dependence
Do you feel connected? Resolve identity issues to recover lost resources
Is your partner happy? Build healthy partnership (or separate peacefully)
Are your children healthy? Happy parents better manage family problems
Do you want team success? Team leaders and their teams develop together
Do you have complex goals? Specialty coaching, counseling & therapy

Plagiarism is theft. Copyright © Martyn Carruthers 1996-2018  All rights reserved. Soulwork Systemic Coaching was primarily developed by Martyn Carruthers to help people solve emotional problems and relationship conflicts to achieve their goals. These concepts and strategies are for general knowledge only. Consult a physician about medical conditions and before changing medical treatment. Don't steal intellectual property ... get permission to post, publish or teach Martyn's work - email