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Interview with Martyn
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Team Coaching for Managers
Systemic Management © Martyn Carruthers

Online Relationship Coaching, Counseling & Therapy

Negative emotions do not indicate weakness ...
more often they indicate that people have been trying
to do too much with too little for too long.

Relationship Management & Coaching

The long-term success of an organization (or other human system) requires that members have appropriate technical, organizational and relationship skills. To fulfill this need, management can recruit qualified professionals or can coach and train employees to suit the organization's goals and culture.

Managing adults includes helping people define:

  1. their own individual goals
  2. the goals (expectations) of other important people
  3. cooperative relationship problems (e.g. conflicts and emotional problems)
  4. cooperative systemic goals (e.g. whole families, teams, communities)

Coaching, Counseling & Culture

Organizational culture is about the personality of an organization, which guides and limits how employees communicate and work. Although organizational values and ethics may be reflected in mission statements, codes of conduct, web sites, office décor and employee titles; an organization's culture is determined by the attitudes of the directors and managers.

An organization's culture reflects its history, customers and management structure. Although the internet and journals usually communicate an organization's services and products, they also offer insights into an organization's culture:

  • Who can be trained? Who is trained?
  • Are employees expected to be mobile?
  • Does training bring respect or alienation?
  • What must employees do to be promoted?
  • Are customers considered to be intelligent?
  • Do line employees generally trust their managers?
  • Do employees and their managers communicate easily?
  • Are the organizational values aligned with local cultural values?
  • What are the consequences for employees who show creativity or initiative?

Whether an organization is a military unit, an international bank or a computer store, people who violate or ignore cultural rules may alienate themselves from their colleagues and customers. To be effective, efforts to improve employee and organizational efficiency will integrate cultural differences.

Do you want to create and maintain a consistent corporate culture across many locations? We can help you develop standard procedures, objectives and staff attitudes to apply to people in different areas. This is a major yet essential task that many managers avoid. We can help you.

Accelerated Learning & Expert Modeling

We can help you create and maintain corporate culture by training and retaining staff. If you commit to employee development - your employees are more likely to commit to you. Our in-house services and coach training can help you maximize cost-effectiveness, content quality and employee retention.

Our systemic coaching includes accelerated learning solutions for skill gaps in both entry-level staff and older managers, while expert modeling can minimize the time for individuals who show potential to acquire expertise.

In-House Coaching & Coach Training

Coaching is still a new profession. Success, relationship and team coaching are hardly known in the world. The word coaching is difficult to translate into many languages, while avoiding the words for sport, business and therapy.

Although systemic coaching and coach training may not satisfy every need, in-house training offers many benefits. If cost-effective in-house skill training can be integrated into daily work, training programs can immediately improve bottom line profits - sales training, stress management and communication for example. Systemic coaching can fill other organizational and management needs.

Employee orientation and follow-up training can reinforce corporate culture, policies and objectives while contributing to operational efficiency. However, few smaller or mid-size organizations can create their own coaching and training programs.

Finding Good Coaches & Trainers

Good trainers are scarce. A trainer with solid business experience can earn far more as a manager than as a trainer; and inexperienced trainers may not be very effective. Many qualified managers could be good trainers, but they are too busy. Most organizations avoid "losing" their best managers to become trainers. Instead, they often hire young university graduates as instructors, hoping that inexperienced instructors will evolve into mature, competent trainers without damaging employees.

Good luck! If you find competent trainers, you also need a curriculum and training materials tailored to your needs. Although some experienced trainers may also be excellent program developers, most trainers use training materials supplied by third-party providers - usually from book stores.

Training materials that do not reflect your corporate culture and needs may negate the benefits of local trainers. Most commercial training aids in local languages are translations of outdated English manuals. The aids have limited relevance, quality and cultural applicability, and may be detrimental. Fifty year-old American training manuals translated into Arabic may have unpleasant yet predictable results.

The best in-house training programs are managed by experienced trainers who create customized training packages and who mentor local assistants to become trainers. (See: Expert Modeling).

Local Outsourcing

Most training companies offer basic staff development, language instruction and clerical training. Local training companies can be a resource for teaching these core skills. They are useful for smaller companies that cannot maintain training departments.

It may be difficult to find competent trainers who can teach more complex skills with culturally specific training aids. Outside large cities this may not be possible. (Coaching and training companies have trouble keeping competent coaches and trainers, who are often recruited (and better paid) by their client companies.)

Overseas Training

While local training programs can be effective, overseas work-study programs can help develop high-potential staff. In addition to the benefits of education and cultural understanding, foreign training may brings status, which can boost a manager's motivation and effectiveness.

While overseas training can be transformative, transformed employees may leave your company ...

Integrate Strategies

Creating effective training strategies requires a deep understanding of training goals and management resources. Some questions that can help us coach you are:

  1. What are your attrition rates?
  2. What is your organization's size?
  3. What are your organization's objectives?
  4. What are essential missing competencies?
  5. What curricula and training aids do you require?
  6. What will likely happen if a workgroup is not trained?
  7. What are the performance objectives for each workgroup?

We can help you combine your options to optimize the number of staff trained, cost-effectiveness, quality of content and employee retention. We can help you create this powerful combination for developing your managers, employees and potential leaders.

In-house Training . Emergency Planning . Home Study

Do you want to build success based on healthy relationships?

Online Relationship Coaching, Counseling & Soulwork Therapy

I thought you were just another therapist - but you were not just. Not even. Not only.

Plagiarism is theft. Copyright © Martyn Carruthers 2004-2018
All rights reserved

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Soulwork systemic coaching in America & Hawaii


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Have You Suffered Enough?

 Where are you now? Understand your emotions, fixations and enmeshments
What do you hope for? Know your goals and stop sabotaging yourself
Do you feel resourceful? Learn to develop your inner resources
Do emotions block you? Relationship problems and mentor damage
Do your beliefs limit you? Change limiting beliefs and end dependence
Do you feel connected? Resolve identity issues to recover lost resources
Is your partner happy? Build healthy partnership (or separate peacefully)
Are your children healthy? Happy parents better manage family problems
Do you want team success? Team leaders and their teams develop together
Do you have complex goals? Specialty coaching, counseling & therapy

Plagiarism is theft. Copyright © Martyn Carruthers 1996-2018  All rights reserved. Soulwork Systemic Coaching was primarily developed by Martyn Carruthers to help people solve emotional problems and relationship conflicts to achieve their goals. These concepts and strategies are for general knowledge only. Consult a physician about medical conditions and before changing medical treatment. Don't steal intellectual property ... get permission to post, publish or teach Martyn's work - email